Soft skills vs Hard Skills in Tourism:
The growing importance for professionals and businesses

Date: 2018.04.04

Aim: to explain the growing importance of Soft Skills for professionals and tourism and hospitality-related businesses, including in the job interviews.

Lecturers: Alexandra I. Correia (Associate Professor of Tourism Studies at School of Technology and Management (ESTG), of Polytechnic Institute of Viana do Castelo (IPVC); INCOME Researcher); Esmeralda Oliveira (Lecturer of Tourism Studies at School of Technology and Management (ESTG), of Polytechnic Institute of Viana do Castelo (IPVC); Travel Agent).

Audience: Students in their last year of Tourism degree.

Location: Higher School of Technology and Management, Polytechnic Institute of Viana do Castelo, Portugal.